Return & Exchange policy

Exchange/Replacement requests are accepted only if the products have issues in terms of
damages or manufacturing defects.
Please check our Size Chart before placing your order – No exchange , replacement ,
refund , returns acceptable for size issues.
The items you are exchanging must be unwashed, and unused with original tags attached.
Replacement requests for damages or manufacturing defects has to be raised within
48 hours of delivery. Please inspect your order upon receipt and contact us
immediately if the item is defective, damaged, or incorrect, so we can evaluate the
issue and make it right.
Replacement requests will not be accepted once the 48 hour window has passed.
Exchange/replacement shipping will be processed only after the original item passes the
quality check (unused & unwashed) with the product tags intact.
Unfortunately, we cannot accept returns on sale items.
We would mandatorily require an unboxing video to consider the replacement
request.
Only Exchange or replacement and No – Returns or Refund accepted
Due to increasing misuse of Exchange or replacement systems, we’ve implemented these
steps to protect genuine buyers and ensure operational efficiency. We request your kind
cooperation.
How do I initiate a exchange/replacement request?
Please contact our customer support team through WhatsApp: 7021855798 or through mail:
snugnapskids@gmail.com for exchange/replacement within 48 hours from the date of
delivery.
Return Shipping
● Customer must courier the item back to us within 48 hours.
● Product must be returned in original packaging and unused.
● Return shipping charges to be borne by the customer. We will reimburse up to ₹60
upon sharing a valid courier receipt (preferably via India Post).
Important Note:-
Once an order is dispatched, cancellation may not be possible.

Contact Us

If you have any questions about returns or refunds, please contact us:

Phone: 7021855798
Email: snugnapskids@gmail.com