Shipping Policy

At SNUG NAP, we are committed to delivering your baby essentials safely and on time. This Shipping Policy outlines how we process, ship, and deliver your orders.

Order Processing

All orders are processed within 1 to 2 business days after receiving payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an order confirmation message once your order is successfully placed.

Shipping Time

Delivery timelines may vary depending on your location. Estimated delivery times are as follows:

• Within the same city: 2 to 4 business days
• Within the same state: 3 to 5 business days
• Across India: 5 to 7 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value.

We may offer:

• Free shipping on orders above a certain amount (if applicable)
• Standard shipping charges for all other orders

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or message.
You can use this tracking number to monitor the status of your delivery.

Delivery Address

Customers are responsible for providing accurate shipping details, including:

• Full name
• Complete delivery address
• Correct phone number

SNUG NAP will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delivery Attempts

Our courier partners will attempt delivery to your address. If delivery is unsuccessful due to unavailability or incorrect details, additional charges may apply for re-delivery.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery or expected delivery date.
We will investigate the issue and provide a suitable resolution, such as replacement or refund.

International Shipping

Currently, SNUG NAP ships only within India.
We may introduce international shipping services in the future.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Phone: 7021855798
Email: snugnapskids@gmail.com